Important: MapX app takes your privacy seriously. Your data is stored securely and shared only with people you authorize. This Privacy Policy explains how we collect, use, and protect your information.
1. Overview
MapX app ("App," "Service," "we," "us," "our") provides secure location sharing service. This privacy policy explains how your personal data is collected, used, and protected. By using our App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 User Information
- Email address: For account creation and authentication
- Full name: To display to group members
- Profile photo: Optional, to display to group members
- Apple ID (iOS only): For subscription management through iTunes
- Google Account ID (Android only): For subscription management through Google Play
2.2 Location Information
- Real-time location: Shared only with your active group members
- Location history: Stored for maximum 24 hours (Premium feature)
- Location accuracy: Using GPS, Wi-Fi, and mobile network
2.3 Device Information
- Battery status: To display to group members
- Network connection type: Wi-Fi or mobile data status
- Device model: For app optimization
- Operating system version: For compatibility check
- Device identifier: For push notifications
2.4 Subscription Information
- Subscription status: Free or Premium (Monthly/Yearly)
- Payment information: Processed by Apple App Store or Google Play Store
- Transaction receipts: For subscription validation
- Renewal dates: For service continuity
3. Subscription and Payment Processing
📱 Auto-Renewable Subscriptions
MapX offers the following subscription options:
- MapX Premium Monthly: $4.99 USD per month
- MapX Premium Yearly: $39.99 USD per year (Save 33%)
Payment Processing
We do NOT directly process payment information. All payments are handled by:
- iOS: Apple App Store (iTunes)
- Android: Google Play Store
We only receive:
- Confirmation of successful payment
- Subscription status (active/expired/cancelled)
- Renewal dates
- Receipt data for validation
We NEVER have access to:
- Your credit card information
- Bank account details
- Apple Pay or Google Pay credentials
- Billing address details
4. How We Use Information
Collected information is used for the following purposes:
- Providing secure location sharing service
- Managing Premium subscriptions and features
- Offering group creation and management features
- Authenticating user identity
- Sending push notifications (with your consent)
- Improving app performance and user experience
- Providing technical support
- Preventing fraud and abuse
- Fulfilling legal obligations
- Processing subscription payments through App Store/Google Play
5. Information Sharing
Important: Your location information is ONLY shared with members of groups you create or join. It is NEVER shared with third parties for marketing or advertising purposes.
Your information may be shared in these limited situations:
- With group members: Only in your active groups where you have explicitly joined
- With Apple/Google: For subscription processing and validation
- Legal requirements: When required by law or to comply with legal process
- Emergencies: With authorities in life-threatening situations
- With your consent: When you explicitly agree to share
6. Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for data transmission
- Encrypted database storage
- Regular security audits and updates
- Access controls and authentication mechanisms
- Automatic session termination for inactive accounts
- Secure password storage using hashing algorithms
- Secure API endpoints with authentication tokens
7. User Rights
You have the following rights regarding your personal data:
- Right to access: Request a copy of your personal data
- Right to rectification: Correct inaccurate or incomplete information
- Right to erasure: Delete your account and associated data
- Right to object: Object to certain data processing activities
- Data portability: Request your data in a portable format
- Withdraw consent: Revoke previously given permissions
- Cancel subscription: Cancel auto-renewal through App Store or Google Play
8. Location Permissions
The app requires location permissions to function properly:
- "Always Allow" permission: Required for continuous background location sharing with group members
- "While Using App" permission: Limits location sharing to when the app is actively in use
- You can modify these permissions anytime in your device settings
- Revoking location permission will disable core app functionality
9. Children's Privacy
Our app is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately. We will take steps to remove such information from our servers.
10. Data Retention
We retain your data for the following periods:
- Location data: Maximum 24 hours for real-time sharing
- Account information: Until account deletion
- Group data: Until group is dissolved or you leave
- Deleted data: Permanently removed within 30 days
- Backup data: Retained for 90 days for recovery purposes
- Subscription data: As required by Apple/Google for refund processing
11. Third-Party Services
Our app uses the following third-party services:
- Apple Maps (iOS): For map display and navigation
- OpenStreetMap (Android): For map display and navigation
- Apple Push Notification Service (APNS): For iOS push notifications
- Firebase Cloud Messaging (FCM): For Android push notifications
- Apple App Store: For iOS subscription processing
- Google Play Store: For Android subscription processing
These services have their own privacy policies and data handling practices.
12. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place to protect your personal data in accordance with this privacy policy and applicable data protection laws.
13. Cookies and Analytics
Our app uses minimal cookies for session management only. We do not use third-party analytics or advertising cookies. No tracking technologies are employed for marketing purposes.
14. Changes to Privacy Policy
We may update this privacy policy from time to time. Significant changes will be notified through:
- In-app notifications
- Email notifications to registered users
- Prominent notice in the app before changes take effect
Continued use of the app after changes indicates acceptance of the updated policy.
15. Your California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).
16. GDPR Compliance (European Users)
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have additional rights including:
- Right to be informed about data processing
- Right to restriction of processing
- Right to lodge a complaint with supervisory authorities
- Legal basis for processing: Consent and legitimate interests
17. Data Breach Notification
In the event of a data breach that may compromise your personal information, we will notify affected users within 72 hours via email and in-app notification, as required by applicable law.
18. Legal Compliance
We comply with all applicable data protection laws including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Turkish Personal Data Protection Law (KVKK)
- Apple App Store Guidelines
- Google Play Store Policies